v a l u e  i n n o v a t i o n s,   i n c.
HELPING YOU DELIVER EXCEPTIONAL VALUE TO YOUR MOST IMPORTANT CUSTOMERS

THE VALUE CHAIN AND RELATED TOOLS




TOOL

DEFINITION AND DESCRIPTION

MOST IMPORTANT CUSTOMER(MIC)

The MIC in the Value Chain is the customer/user who recognizes the value your product or service delivers. For many manufacturing companies this is typically…

VALUE CHAIN AND THE 3 QUESTIONS

The Value Chain describes each buying/selling/using transaction from raw materials (for a product) to the point the finished product is in the hands of the…